Legal Notice

1. Introduction

This website, operated by Reloads Media House, provides print-on-demand and drop-shipping services through Printful, integrated with Shopify. By placing an order through this website, you agree to the terms outlined in this policy.

2. Business Information

  • Business Name: Reloads Media House
  • Registered Address: [Your Address]
  • Email: [Your Contact Email]
  • Company Registration Number (if applicable): [Company Number]
  • VAT Number (if applicable): [VAT Number]

3. Order Processing & Fulfillment

  • All products listed on this website are fulfilled and shipped by Printful, a third-party provider.
  • Orders are processed once payment is received. Production and fulfillment times may vary depending on location and product availability.
  • Customers acknowledge that orders are custom-made and printed on demand, meaning cancellations or modifications are only possible before fulfillment begins.

4. Shipping & Delivery

  • Shipping Providers: Printful arranges shipping using various courier services.
  • Delivery Time Estimates: These vary by destination and shipping method and are provided at checkout.
  • Customs & Import Duties: International customers may be subject to customs duties or taxes. These are the buyer’s responsibility, and Reloads Media House is not liable for any additional import fees.
  • Lost or Delayed Orders: If a shipment is significantly delayed, please contact us. We will liaise with Printful to investigate.

5. Returns & Refunds

Since all products are custom-made to order:

  • No returns or exchanges unless the item is defective or damaged upon arrival.
  • If an item arrives damaged, incorrect, or with a printing error, please email [Your Contact Email] within 14 days of receipt with photos of the issue.
  • Refunds or replacements will be processed after Printful verifies the claim.

6. Intellectual Property

  • All product designs, branding, and intellectual property on this website are owned by Reloads Media House or their respective creators.
  • Unauthorized use, reproduction, or resale of designs is strictly prohibited.

7. Payment & Security

  • Payments are securely processed via Shopify Payments, PayPal, and other available payment gateways.
  • We do not store or process any payment information directly.

8. Data Protection & Privacy

  • Customer information is processed in accordance with UK GDPR and Shopify’s privacy policies.
  • Your data will be shared with Printful only to fulfill and ship your order.
  • Full details are available in our Privacy Policy.

9. Governing Law & Disputes

  • These terms are governed by UK law.
  • Any disputes will be handled in UK courts, unless mandatory consumer protection laws dictate otherwise.

10. Contact Information

For any legal inquiries or customer support, please contact:
📧 [Your Contact Email]
📍 [Your Business Address]